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Why Choose Timberland Supply

We recognize that you have choices when it comes to outdoor power equipment suppliers and repair facilities.  Here are some of the top reasons why we feel that Timberland Supply is the best choice for your outdoor power equipment needs in Edmonton and the surrounding areas.


Husqvarna Authorized Repair Center

Husqvarna Authorized Service Center

We are a Husqvarna authorized service center, which means we can complete warranty repairs on Husqvarna equipment purchased at any retailer, including Canadian Tire, Home Depot, or Lowes.  As long as the repairs are covered under warranty, we can do them for free!


Top Rated Service

Top Rated

Our customers consistently give us high marks for outstanding service.  Don’t just take our word for it, though–read through some of the testimonials that our customers have left us online below, or click here to read more testimonials.

3.9
We just bought a new camping trailer and we went into Timberland Supply to buy a couple of generators. What a great experience! The store was clean and well organized. The staff greeted us as soon as we walked in the door. Paul and Dan were amazing and quick. And I loved all the vintage chainsaws on the ceiling. So fun! Thank you, Timberland!
Elizabeth Disman
Elizabeth Disman
Very knowledgable staff, if your looking for Chainsaw stuff these guys will know.
Mark Kulak
Mark Kulak
Excellent service! Very knowledgeable staff who took their time and helped us chose the right tools for what we needed. Will only use this company moving forward for our saws and trimmers. Highly recommend!
Nancy Reilly
Nancy Reilly
Very friendly and knowledgeable staff. Walker in and was greeted immediately wasn't sure what saw I wanted the salesman went over both the Stihl and Husqvarna saws he answered any questions I had about the saws, bars, oils, etc and was not pushy I ended up leaving with the Stihl MS400 with the 20 inch light bar. I will definitely be back in the future
brad o
brad o
I have had two of my bigger saws rebuilt here. Most recently a 40 year old husky that is my favourite saw and becoming increasingly difficult to source parts for! Very happy with the service and quality from the team at Timberland. Highly recommend and I will continue to make the journey across town to see them!
Darren D'Andrea
Darren D'Andrea
Helpful and friendly! Had me in and out in no time for a new Stihl BR600 Backpack blower 🙂 DEFINITELY will be back again! (Even came with a half or so tank of gas that's stuffs expensive these days lol)
Bryan Romanchuk
Bryan Romanchuk
I was looking for a small battery operated weed trimmer that used plastic arms. Walked in, was greeted immediately, told them what I was looking for and they had the exact thing I wanted. Excellent service, put the unit together and the item was on sale too!! 🥳🥳.
Warren Christensen
Warren Christensen
Great service! Had what I needed in stock and shipped same day.
Jeff pylypchuk
Jeff pylypchuk
I recently purchased a Bakerized 500i and it has been working amazing for us. I own a tree service company, have a bunch of chainsaws and this one has quickly become everyone's favorite saw. I had a number of questions before ordering the chainsaw and Dan was quick to respond to my emails with detailed information. My whole experience with purchasing and using this top notch chainsaw has been excellent.
Jordi Goossen
Jordi Goossen
Fantastic, friendly & knowledge staff. We will definitely be going back.
Nicole Steeves
Nicole Steeves
Best customer experience I've had in years. Guys that were there this morning were beyond excellent in both knowledge and attitude. I will need to acquire several more pieces of equipment in the near future for a country project and this outfit will get all my future business.
Warren Weikum
Warren Weikum
Recent back blower service. Excellent all around work, now I just need more snow.
Chris Mills
Chris Mills
Service department is an example of great customer service.Straight talk,knowledgeable staff,just what everyone wants.
Walter Gow
Walter Gow
So I have recently gotten into chainsaw’s as a hobby/firewood cutting. I brought a stihl 500I and a echo 2511t to the shop for porting. The place is awesome. Lots of top notch quality products in stock. I was promised my saws back in ten business days and had them in 8 days total. What they did to my saws for power gains is amazing. My 25 cc echo truly has twice the power and everything at a well wort it reasonable price point. Thanks guys.
Steve Blanke
Steve Blanke
I recently bought a bakerized 500i I'm a hardwood faller from Minnesota I have been running stihl and husqvarna modified saws for over 24 years.This is my 1st bakerized saw and after 1 week of use I have 1 word to describe it.WOW this saw is smooth and much more ponies than a stock saw.Great work and very good service,very satisfied customer,Thanks 5 stars all the way
Blake Meighen
Blake Meighen
I believe this to be one of the better places to buy stuff or to get a new chainsaw. The staff are all very knowledgeable and good to deal with. I’m for sure a repeat customer and have been very satisfied with this place.
Dwayne Abraham
Dwayne Abraham
Took my old blower in for fuel related repairs. Was called a few days later and told it was an ignition module problem. No spark. I had to explain to them...
Sheldon C.
Sheldon C.
I appreciated being able to try out the Stihl backpack blower (BR 600) prior to use which would have warranted 5 Stars. Unfortunately, because I was at the...
Gord G.
Gord G.
Very good and knowledgable staff the Main boss is a super guy and cares about everyone. Goes out of his way for all...Big or small your business is...
Mike C.
Mike C.
A very specialized, small store selling a variety of chainsaws, axes, snow blowers, and other specific kinds of hardware. There is also a very busy service...
Paula K.
Paula K.
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Guarantee on Repairs

Guarantee on Repairs

Timberland Supply proudly guarantees the quality and performance of all our repairs. We guarantee that for a period of 30 days after the completion of the repair, your equipment will operate as it should. If it doesn’t then simply return it to Timberland and if any of the parts that we used to repair your equipment have failed due to defects in materials and/or workmanship within that 30 day period, Timberland will replace or repair those parts at our discretion – free!    Timberland does not warranty products damaged through wear and tear, misuse, improper/bad fuel or neglect.


Lifetime Limited Engine Warranty

Lifetime Engine Warranty

Timberland Supply’s Lifetime Limited Engine Warranty is available for all new gas-powered equipment that we sell for residential and home-owner use. For as long as you own the equipment, named components of the engine will be covered. This coverage is over and above your manufacturer’s warranty.

Simply follow the factory operating guidelines and Timberland’s service and maintenance recommendations to keep your equipment in top running condition and your warranty valid.

AVAILABILITY
Available for purchase on all new gas-powered equipment bought from Timberland Supply Inc., for residential and homeowner use.

DURATION
Warranty is valid from equipment sale date during the customer’s lifetime or until the customer no longer owns the equipment.

COVERAGE
This is an inclusionary limited engine warranty which means only named components are covered. The warranty is limited to these listed parts:

Cylinder block, cylinder head(s), rotor housings and their internal parts, intake manifold, exhaust manifold(s), timing gears, timing chain(s) or belt(s), timing chain or belt tensioner(s) and timing chain or belt cover, valve cover(s), flywheel , ring gear, harmonic balancer, engine oil pump, vacuum pump, water pump, oil pan, engine mounts, and EGR valve.

Deductible:
There is $0 deductible for each covered repair.

NON-COVERED CONDITIONS:
The limited warranty does not apply to:

*Regular maintenance, tune-ups and general repairs.

*Equipment used for commercial, business or government purposes.

*Any damage or loss due to water, rust or contamination.

*Any expense incurred in connection with repairs performed without receipt of prior authorization from Timberland Supply Inc.

*Any failure of any seals and/or gaskets and the resulting failure caused.

*Any mechanical failure caused by sludge buildup, contaminants, foreign objects, improper amount or type of fluids including fuel, lubricants, coolants, or refrigerants, or lack of required maintenance.

*Any damage resulting from continued operation or caused by owner’s failure to take reasonable precautions to prevent further damage to the equipment when an apparent problem exists.

*Any resulting or subsequent damage to or from a non-covered part.

*The equipment if it has been modified or if it has any alterations to the powertrain or the exhaust system not approved by the manufacturer of the equipment.

*Any loss or expense due to failures caused by overheating.

OWNER’S REPONSIBILITIES

If the owner fails to maintain the equipment according to the requirements below, coverage under this Limited Warranty will be restricted or denied.

REQUIRED MAINTENANCE – It is the owner’s responsibility to maintain and service the equipment according to the service and maintenance schedule published by the manufacturer or as recommended by Timberland Supply Inc. This includes proper seasonal maintenance and a full service of the equipment performed by Timberland Supply Inc., at least once every two years. Owner must perform all scheduled maintenance as detailed by Timberland for this Limited Warranty to remain in effect. If owner fails to maintain the equipment according to the service and maintenance schedule published by Timberland and owner’s failure to maintain the equipment is a cause of the mechanical failure, the claim will be restricted or denied.

REQUIRED RECORD KEEPING – Owner should keep repair orders and maintenance receipts issued by Timberland. Each repair order should show the date of repair, the date, and a detailed listing of the services performed and parts replaced.

SELF-SERVICE AND MAINTENANCE – If owner performs their own maintenance services, owner must retain proof-of-purchase receipts. The receipts must clearly show the date the service was performed and the parts/lubricants replaced.

CONTINUED OPERATION – When a known problem exists with the equipment, it is the owner’s responsibility and owner must take all reasonable steps and use all reasonable means to protect the equipment from further damage resulting from continued operation.


Knowledgeable Staff

Our mechanics are highly trained and have years of experience working in the power equipment industry.  There aren’t too many problems that they haven’t seen, and that means that your equipment will be repaired faster, saving you time and money. 

Also, at Timberland all our sales staff are non-commissioned. You can shop at our store with complete confidence knowing that the recommendations that we offer, are based strictly on providing you with the best products and solutions to meet your particular needs and wants.